All Systems Operational

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.95 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.96 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
99.97 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.72 % uptime
Today
Correos Operational
90 days ago
99.96 % uptime
Today
Correos Express Operational
90 days ago
99.95 % uptime
Today
CTT Express Operational
90 days ago
99.67 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL DE Operational
90 days ago
100.0 % uptime
Today
DHL UK Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.97 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
DPD FR Operational
90 days ago
99.93 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Fietskoeriers ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.96 % uptime
Today
GLS DE Operational
90 days ago
99.63 % uptime
Today
GLS ES Operational
90 days ago
100.0 % uptime
Today
GLS IT Operational
90 days ago
99.96 % uptime
Today
Hermes AT Operational
90 days ago
100.0 % uptime
Today
Homerr Operational
90 days ago
100.0 % uptime
Today
Hurby Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
99.97 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.98 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.9 % uptime
Today
StoreShippers Operational
90 days ago
100.0 % uptime
Today
TNT IT Operational
90 days ago
99.97 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
99.8 % uptime
Today
DPD DE Operational
90 days ago
99.99 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
99.97 % uptime
Today
Hermes DE Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
97.36 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
99.84 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
99.93 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.93 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.93 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
FR Operational
ES Operational
IT Operational
NL Operational
BE Operational
DE Operational
AT Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sendcloud Panel Maintenance Apr 3, 2024 21:00-22:00 CEST
What: maintenance on Sendcloud Panel
Why: To improve performance
When: 3.4.2024 21:00
Impact: None expected

Posted on Mar 27, 2024 - 17:18 CET
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024
Resolved - Das Anliegen wurde vom Versanddienstleister behoben.
Un correctif a été mis en place par le transporteur

Mar 27, 15:05 CET
Update - GLS hat das Problem identifiziert und arbeitet an einer Lösung.
Le problème a été identifié par le transporteur qui travaille actuellement sur une solution.

Mar 27, 14:27 CET
Identified - GLS hat das Problem identifiziert und arbeitet an einer Lösung.
Mar 27, 14:20 CET
Investigating - Das Anliegen wird aktuell von uns untersucht.
Mar 27, 14:09 CET
Mar 26, 2024
Resolved - Ce problème a été résolu.

This issue has been resolved.

Mar 26, 17:04 CET
Monitoring - Un correctif a été déployé et nous surveillons les résultats.

A fix has been implemented, and we are monitoring the results.

Mar 26, 14:57 CET
Identified - Le problème a été identifié et le transporteur travaille à sa résolution.
Mar 25, 17:30 CET
Resolved - Das Problem wurde behoben.

This issue has been resolved.

Mar 26, 14:52 CET
Monitoring - Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.

A fix has been implemented, and we are monitoring the results.

Mar 26, 12:44 CET
Investigating - Wir untersuchen derzeit dieses Problem.

We are currently investigating this issue

Mar 26, 12:11 CET
Resolved - Ce problème a été résolu.
Mar 26, 14:24 CET
Monitoring - Un correctif a été déployé et nous surveillons la situation.
Mar 25, 17:34 CET
Investigating - Nous sommes en train d'enquêter sur ce problème
Mar 25, 15:51 CET
Resolved - L'incident a été résolu par le transporteur.
Mar 26, 09:56 CET
Identified - Ce problème a été identifié et un correctif est en cours de mise en œuvre par le transporteur.
Mar 25, 13:58 CET
Mar 25, 2024
Resolved - All orders should now be imported and the integration is working as expected.
This issue has been resolved.

Mar 25, 09:28 CET
Update - Orders created in Ecwid from approximately 15:15 (CET) on 22nd March should now be imported into your Sendcloud Panel.

We are continuing to work on a fix to import orders created in Ecwid before 15:15 (CET) on 22nd March.

Mar 22, 17:23 CET
Identified - This issue has been identified and a fix is being implemented.
Mar 22, 14:07 CET
Investigating - We received reports from users that their orders are not imported into Sendcloud from Ecwid by Lightspeed. We are currently investigating these reports and will provide further updates as soon as possible.

Thank you for your patience as we work to address this issue.

Mar 22, 11:12 CET
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Mar 21, 2024
Resolved - This incident has been resolved.
Mar 21, 17:05 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 10:42 CET
Identified - The issue has been identified and a fix is being prepared.
Mar 20, 17:24 CET
Investigating - Our team is investigating reports of unreceived tracking updates.

Updates will follow.

Mar 20, 12:05 CET
Resolved - Esta incidencia se ha resuelto.
Mar 21, 15:39 CET
Identified - Se ha identificado el problema y la resolución se ha implementado.
Mar 21, 11:16 CET
Update - Seguimos investigando esta incidencia.
Mar 20, 17:27 CET
Investigating - Usuarios están reportando problemas al momento de generar etiquetas.

Estamos investigando esta incidencia con el transportista.

Mar 20, 14:14 CET
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 21:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 CET
Scheduled - Database maintenance to improve performance, stability, and security
Mar 12, 09:18 CET
Resolved - This incident has been resolved.
Mar 20, 13:25 CET
Update - Quick update: Our team is planning to release the fix.

Updates will follow.

Mar 20, 09:59 CET
Identified - The root cause of the issue has been identified and our development team is working on a fix.
Updates will follow.

Mar 19, 16:53 CET
Investigating - The shop feedback feature of the Mirakl integration is not working as expected.
We are currently investigating the issue.
Updates will follow.

Mar 19, 14:05 CET
Resolved - The incident has been resolved.
Mar 20, 08:14 CET
Update - Ebay confirmed having issues with the Fulfillment API:
"We are aware of this issue and actively working on getting it resolved."
Updates will follow.

Mar 19, 17:07 CET
Identified - Ebay is experiencing a degradation in its service.
We contacted Ebay and we are monitoring the situation.

Mar 19, 11:28 CET
Update - We are continuing to investigate this issue.
Mar 19, 11:28 CET
Investigating - The Shop Feedback for Ebay orders is currently not working correctly.
We are investigating the issue and updates will follow.

Mar 19, 10:10 CET
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:01 CET
Scheduled - Database maintenance to improve performance, stability, and security
Mar 12, 09:16 CET
Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 CET
Scheduled - Database maintenance to improve performance, stability, and security
Mar 12, 09:14 CET
Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 CET
Scheduled - Intersoft would like to inform you of an upcoming scheduled maintenance activity regarding the TLS certificates for all web and SFTP endpoints under the domain *.intelligentshipper.net.

On March 17th, 2024, between 10:00 AM and 11:00 AM (UTC), Intersoft will be renewing the TLS certificates for these endpoints. We anticipate no impact on your services during this renewal process, and your connectivity to our systems should remain uninterrupted.

In the unlikely event that you require the certificate chain prior to the scheduled renewal, please do not hesitate to raise a ticket to our technical support team at techsupport@intersoft.co.uk. Kindly specify the required certificate chain format in your ticket, and our team will promptly assist you with the necessary information.

Intersoft appreciates your understanding and cooperation during this maintenance activity. Should you have any questions or concerns, please feel free to reach out to us at any time.

Feb 29, 17:01 CET
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET
Scheduled - Dear customer,

we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on

Saturday the 16th of March 2024 between 2 pm and 4 pm (CET)

During these periods the DPD Germany's web services are not available. After this maintenance time slot, operation can continue as usual.

Thank you in advance for your understanding!

If you have any questions please contact us.

With best regards

Mar 14, 17:08 CET
Mar 15, 2024

No incidents reported.