Resolved -
Das Anliegen wurde vom Versanddienstleister behoben. Un correctif a été mis en place par le transporteur
Mar 27, 15:05 CET
Update -
GLS hat das Problem identifiziert und arbeitet an einer Lösung. Le problème a été identifié par le transporteur qui travaille actuellement sur une solution.
Mar 27, 14:27 CET
Identified -
GLS hat das Problem identifiziert und arbeitet an einer Lösung.
Mar 27, 14:20 CET
Investigating -
Das Anliegen wird aktuell von uns untersucht.
Mar 27, 14:09 CET
Resolved -
All orders should now be imported and the integration is working as expected. This issue has been resolved.
Mar 25, 09:28 CET
Update -
Orders created in Ecwid from approximately 15:15 (CET) on 22nd March should now be imported into your Sendcloud Panel.
We are continuing to work on a fix to import orders created in Ecwid before 15:15 (CET) on 22nd March.
Mar 22, 17:23 CET
Identified -
This issue has been identified and a fix is being implemented.
Mar 22, 14:07 CET
Investigating -
We received reports from users that their orders are not imported into Sendcloud from Ecwid by Lightspeed. We are currently investigating these reports and will provide further updates as soon as possible.
Thank you for your patience as we work to address this issue.
Mar 22, 11:12 CET
Resolved -
This incident has been resolved.
Mar 20, 13:25 CET
Update -
Quick update: Our team is planning to release the fix.
Updates will follow.
Mar 20, 09:59 CET
Identified -
The root cause of the issue has been identified and our development team is working on a fix. Updates will follow.
Mar 19, 16:53 CET
Investigating -
The shop feedback feature of the Mirakl integration is not working as expected. We are currently investigating the issue. Updates will follow.
Mar 19, 14:05 CET
Resolved -
The incident has been resolved.
Mar 20, 08:14 CET
Update -
Ebay confirmed having issues with the Fulfillment API: "We are aware of this issue and actively working on getting it resolved." Updates will follow.
Mar 19, 17:07 CET
Identified -
Ebay is experiencing a degradation in its service. We contacted Ebay and we are monitoring the situation.
Mar 19, 11:28 CET
Update -
We are continuing to investigate this issue.
Mar 19, 11:28 CET
Investigating -
The Shop Feedback for Ebay orders is currently not working correctly. We are investigating the issue and updates will follow.
Mar 19, 10:10 CET
Completed -
The scheduled maintenance has been completed.
Mar 17, 12:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 CET
Scheduled -
Intersoft would like to inform you of an upcoming scheduled maintenance activity regarding the TLS certificates for all web and SFTP endpoints under the domain *.intelligentshipper.net.
On March 17th, 2024, between 10:00 AM and 11:00 AM (UTC), Intersoft will be renewing the TLS certificates for these endpoints. We anticipate no impact on your services during this renewal process, and your connectivity to our systems should remain uninterrupted.
In the unlikely event that you require the certificate chain prior to the scheduled renewal, please do not hesitate to raise a ticket to our technical support team at techsupport@intersoft.co.uk. Kindly specify the required certificate chain format in your ticket, and our team will promptly assist you with the necessary information.
Intersoft appreciates your understanding and cooperation during this maintenance activity. Should you have any questions or concerns, please feel free to reach out to us at any time.
Feb 29, 17:01 CET
Completed -
The scheduled maintenance has been completed.
Mar 16, 16:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET
Scheduled -
Dear customer,
we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on
Saturday the 16th of March 2024 between 2 pm and 4 pm (CET)
During these periods the DPD Germany's web services are not available. After this maintenance time slot, operation can continue as usual.