Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.96 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.84 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Carriers Degraded Performance
90 days ago
94.21 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
98.8 % uptime
Today
DHL Parcel (Benelux) Degraded Performance
90 days ago
100.0 % uptime
Today
DHL (Germany) Operational
90 days ago
99.26 % uptime
Today
DPD Operational
90 days ago
96.92 % uptime
Today
Österreichische Post Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.93 % uptime
Today
Red je Pakketje Operational
90 days ago
100.0 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
97.94 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
99.95 % uptime
Today
Mondial Relay Operational
90 days ago
26.85 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
37.61 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
92.4 % uptime
Today
Poste Italiane Degraded Performance
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
99.95 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
DHL Germany maintenance May 28, 22:00 - May 29, 00:00 CEST
We have received a message from DHL Germany regarding scheduled maintenance:

Between 10pm and 11.59pm on Thursday May 28th we will install an update to stabilise the function Ship. The webservice of the function will be unavailable for a short period as we will need to shutdown the servers. Incoming requests will not be processed. We thank you for your understanding.
Posted on May 26, 08:53 CEST
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

Unresolved incident: Information regarding coronavirus.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Resolved - This incident has been resolved.
May 19, 10:37 CEST
Identified - Issue is known and we are working on a solution.
May 18, 21:04 CEST
May 18, 2020
May 17, 2020
Completed - The scheduled maintenance has been completed.
May 17, 05:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 CEST
Scheduled - We have received a message from DHL Germany regarding scheduled maintenance:

To provide a better service we will update the function Ship.
Therefore the Ship Webservice will not be available from 10 pm on May 16th until approx. 6 am on May 17th 2020.
Incoming requests will not be processed.
May 15, 14:15 CEST
May 16, 2020
May 15, 2020
Resolved - This incident has been resolved.
May 15, 14:17 CEST
Investigating - Label announcement issues at Correos, we are in contact
May 14, 13:45 CEST
May 14, 2020
Resolved - This incident has been resolved.
May 14, 08:52 CEST
Update - We are continuing to monitor for any further issues.
May 14, 08:52 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 15:35 CEST
Investigating - PostNL is experiencing issues with label announcements, we are in contact with PostNL to get this resolved.
May 13, 14:08 CEST
May 13, 2020
Resolved - This incident has been resolved.
May 13, 17:28 CEST
Monitoring - We implemented a fix and are monitoring the status of label announcement.
May 13, 09:45 CEST
Identified - We are experiencing an issue with label announcement. We have identified the problem and implemented a fix.
May 13, 09:28 CEST