Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.99 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
99.99 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Carriers Degraded Performance
90 days ago
99.27 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.77 % uptime
Today
DHL Parcel (Benelux) Operational
90 days ago
99.85 % uptime
Today
DHL (Germany) Operational
90 days ago
99.78 % uptime
Today
DPD Operational
90 days ago
90.46 % uptime
Today
Österreichische Post Operational
90 days ago
99.9 % uptime
Today
PostNL Operational
90 days ago
99.67 % uptime
Today
Red je Pakketje Operational
90 days ago
93.75 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
97.31 % uptime
Today
Mondial Relay Operational
90 days ago
99.93 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
99.91 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Hermes UK Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - Le service technique de Colissimo nous informe que leurs services sont opérationnels.
Vous pouvez de nouveau affranchir et faire le suivi de vos envois depuis votre compte Sendcloud.
Sep 18, 13:56 CEST
Monitoring - Les solutions techniques sont en cours de rétablissement par Colissimo

Des lenteurs sont toujours à prévoir pour la création d'étiquettes
Nous vous prions de ne pas tenter de créer vos étiquettes à multiple reprises
Sep 18, 12:12 CEST
Identified - Colissimo a identifié la source du problème. Voici la liste des services impactés :

- création d'étiquette
- sélection des points de retrait
- suivi des envois
- mise à jour du statut de vos envois

Cet incident national impact l'intégralité de leur solutions techniques.
Aucun délais de résolution n'a été communiquée par leur service technique.
Sep 18, 09:34 CEST
Investigating - We are currently investigating this issue. - Nous enquêtons actuellement sur la source de ce problème.
Sep 18, 09:02 CEST
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020
Completed - The scheduled maintenance has been completed.
Sep 13, 08:02 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 13, 06:44 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:10 CEST
Scheduled - We will be undergoing scheduled database maintenance during this time.
Sep 13, 06:00 CEST
Sep 12, 2020

No incidents reported.