All Systems Operational

About This Site

Welcome to the SendCloud status page. Here you can find all the status off all of our services our partners.

SendCloud Operational
SendCloud API Operational
SendCloud website Operational
SendCloud Email Services Operational
SendCloud Panel Operational
Carriers Operational
PostNL webservices Operational
DPD webservices Operational
DHL Parcel webservices Operational
Bpost webservices Operational
Fadello Operational
DHL Germany Operational
DHL Parcel Benelux Operational
Shops Operational
Lightspeed eCommerce Operational
WooCommerce Operational
Prestashop Operational
Myshop Operational
CCVshop Operational
MijnWebWinkel Operational
Shopify Operational
Bol.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance Jan 21, 23:00 - Jan 22, 00:30 CET
We will perform maintenance to our system. During this period maintenance mode will be activated.
Posted on Jan 20, 13:16 CET
Past Incidents
Jan 20, 2017

No incidents reported today.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - This incident has been resolved.
Jan 12, 16:23 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 14:12 CET
Update - Over the past hour we've seen a small amount of short outages.
We've implemented a few improvements and keep continuing doing this to avoid a next event.
Jan 12, 13:44 CET
Update - The platform is available again. We are working on a solution to avoid a next occurrence of this event.
Jan 12, 12:38 CET
Identified - Our webservers may not be able to respond in time to your requests due to high load on the platform.
We have identified the issue and are working on a solution.
Jan 12, 12:29 CET
Jan 11, 2017
Postmortem - Read details
Jan 13, 10:31 CET
Resolved - This incident has been resolved.
Jan 11, 15:54 CET
Monitoring - The services have been restored and customers can ship again.
We are monitoring the situation.
Jan 11, 11:16 CET
Update - We've made some big steps in restoring the services. We expect to to remove maintenance mode in the upcoming 15 minutes.
Jan 11, 10:59 CET
Identified - We have found which specific components in our platform are not performing well. We expect that it may take about an hour before the platform may be available again.

Since this is a major outage we will write a postmortem once we have restored the services and finished the investigation.
Jan 11, 09:33 CET
Update - We have activated maintenance mode. We hope to restore the services soon.
Jan 11, 08:09 CET
Investigating - The panel has some availability issues. It may be unavailable, slow or unresponsive. We are working on a solution.
Jan 11, 08:03 CET
Resolved - This incident has been resolved.
Jan 11, 14:00 CET
Investigating - We have some issues with getting the status updates from DHL. We are investigating the issue and we hope to restore the status updates as soon as possible.
Jan 11, 11:17 CET
Completed - The scheduled maintenance has been completed.
Jan 11, 07:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:01 CET
Scheduled - We will release a new overview for your shipments which should be easier to use and improve your efficiency while processing shipments.
We may enable maintenance mode for a brief moment during the upgrade.
Also your account will be logged out. Once you log in you should see the new shipment overview.
Jan 10, 16:56 CET
Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.