Sendcloud Status

Update - We are continuing to investigate this issue.
May 22, 13:00 CEST

Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET

Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Uptime over the past 90 days. View historical uptime.

Sendcloud Operational

90 days ago

100.0 % uptime

Today

Sendcloud Panel Operational

90 days ago

100.0 % uptime

Today

Sendcloud website Operational

90 days ago

100.0 % uptime

Today

Sendcloud Email Services Operational

90 days ago

100.0 % uptime

Today

Sendcloud Service points Operational

90 days ago

100.0 % uptime

Today

AWS ec2-eu-central-1 Operational

AWS elb-eu-central-1 Operational

AWS rds-eu-central-1 Operational

AWS s3-eu-central-1 Operational

Carriers Degraded Performance

90 days ago

99.88 % uptime

Today

Bpost Operational

90 days ago

100.0 % uptime

Today

Colissimo Operational

90 days ago

99.71 % uptime

Today

DHL Parcel (Benelux) Operational

90 days ago

99.85 % uptime

Today

DHL (Germany) Operational

90 days ago

99.63 % uptime

Today

DPD Operational

90 days ago

99.96 % uptime

Today

Österreichische Post Operational

90 days ago

99.63 % uptime

Today

PostNL Operational

90 days ago

99.95 % uptime

Today

Red je Pakketje Operational

90 days ago

100.0 % uptime

Today

UPS Degraded Performance

90 days ago

100.0 % uptime

Today

Van Straaten Post Operational

90 days ago

100.0 % uptime

Today

GLS Operational

90 days ago

100.0 % uptime

Today

Sandd Operational

90 days ago

100.0 % uptime

Today

Deutsche Post Operational

90 days ago

99.98 % uptime

Today

Mondial Relay Operational

90 days ago

100.0 % uptime

Today

DPD AT Operational

90 days ago

100.0 % uptime

Today

Chronopost Degraded Performance

90 days ago

100.0 % uptime

Today

Colis Privé Operational

90 days ago

100.0 % uptime

Today

Correos Operational

90 days ago

100.0 % uptime

Today

DHL Express Operational

90 days ago

100.0 % uptime

Today

Lettre Suivie Operational

90 days ago

100.0 % uptime

Today

Correos Express Operational

90 days ago

99.28 % uptime

Today

Poste Italiane Operational

90 days ago

100.0 % uptime

Today

SEUR Operational

90 days ago

100.0 % uptime

Today

GLS Italy Operational

90 days ago

100.0 % uptime

Today

MRW Operational

90 days ago

98.92 % uptime

Today

BRT Operational

90 days ago

100.0 % uptime

Today

Hermes UK Operational

90 days ago

100.0 % uptime

Today

Integrations Operational

90 days ago

100.0 % uptime

Today

Amazon Operational

90 days ago

100.0 % uptime

Today

Bol.com Operational

90 days ago

100.0 % uptime

Today

CCVshop Operational

90 days ago

100.0 % uptime

Today

Ebay Operational

90 days ago

100.0 % uptime

Today

Lightspeed eCommerce Operational

90 days ago

100.0 % uptime

Today

Prestashop Operational

90 days ago

100.0 % uptime

Today

Magento V1 Operational

90 days ago

100.0 % uptime

Today

Magento V2 Operational

90 days ago

100.0 % uptime

Today

MijnWebWinkel Operational

90 days ago

100.0 % uptime

Today

SendCloud API Operational

90 days ago

100.0 % uptime

Today

Shopify Operational

90 days ago

100.0 % uptime

Today

Shopware Operational

90 days ago

100.0 % uptime

Today

WooCommerce Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2020

No incidents reported today.

Oct 20, 2020

PostNL label announcement issues

Resolved - This incident has been resolved.
Oct 20, 13:48 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 11:07 CEST

Investigating - We are in contact with PostNL to resolve the label announcement issue as quick as possible
Oct 20, 10:39 CEST

Oct 19, 2020

No incidents reported.

Oct 18, 2020

Database Maintenance

Completed - The scheduled maintenance has been completed.
Oct 18, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 06:00 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 13:51 CEST

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

Colissimo - Label announcement issue

Resolved - Ce problème a été résolu par Colissimo. Toutefois, ils vous informent que des ralentissements sont à prévoir.
Oct 12, 13:58 CEST

Identified - Colissimo a identifié le problème et un correctif est en cours d'application par leur équipe technique
Oct 12, 09:45 CEST

DHL (Germany) label announcement issues

Resolved - This incident has been resolved.
Oct 12, 13:47 CEST

Identified - Das Problem wurde identifiziert und eine Lösung wird derzeit umgesetzt.
This issue has been identified and a fix is being implemented.
Oct 12, 10:34 CEST

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

Deutsche Post - label announcement issues and contract connexion

Resolved - Gelöst - Das Problem wurde behoben
Oct 9, 13:50 CEST

Investigating - Untersuchen - Wir untersuchen derzeit diese Situation.
Oct 9, 13:05 CEST

DHL (Germany) - label announcement issues

Resolved - Gelöst - Das Problem wurde behoben
Oct 9, 13:50 CEST

Investigating - Untersuchen - Wir untersuchen derzeit diese Situation
Oct 9, 13:08 CEST

DPD DE label announcement issues

Resolved - This incident has been resolved.
Oct 9, 11:36 CEST

Investigating - Untersuchen - Wir untersuchen derzeit diese Situation. / We are currently investigating this issue.
Oct 9, 10:54 CEST

DHL DE degraded performance issues

Resolved - This incident has been resolved.
Oct 9, 09:29 CEST

Identified - Derzeit kann es zu Störungen bei der Verarbeitung von Webservice-Anfragen des API Shipping kommen.
Die Fehlerbehebung ist im Gange.
Currently you may face disturbances in processing webservice requests of the API Ship.
Troubleshooting is in progress.
Oct 8, 09:48 CEST

Oct 8, 2020

Oct 7, 2020

No incidents reported.

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