All Systems Operational

About This Site

Welcome to the SendCloud status page. Here you can find all the status off all of our services our partners.

SendCloud Operational
SendCloud Panel Operational
SendCloud website Operational
SendCloud Email Services Operational
Carriers Operational
DHL Parcel (Benelux) Operational
DPD Operational
Bpost Operational
PostNL Operational
Fadello Operational
DHL (Germany/Austria) Operational
Red je Pakketje Operational
Österreichische Post Operational
UPS Operational
Colissimo Operational
Van Straaten Post Operational
Integrations Operational
Lightspeed eCommerce Operational
WooCommerce Operational
Prestashop Operational
CCVshop Operational
MijnWebWinkel Operational
Shopify Operational
Bol.com Operational
Amazon Operational
SendCloud API Operational
Ebay Operational
Magento V1 Operational
Magento V2 Operational
Shopware Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2017

No incidents reported today.

Apr 26, 2017

No incidents reported.

Apr 25, 2017
Completed - The scheduled maintenance has been completed.
Apr 25, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:00 CEST
Scheduled - We will perform scheduled maintenance tonight. Various components of the platform will be put in maintenance mode for a short period of time.
Apr 25, 08:28 CEST
Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017
Resolved - This incident has been resolved.
Apr 20, 16:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 12:38 CEST
Identified - The issue is seems to be partially solved. We will take care of implementing another fix.
Apr 20, 11:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 11:05 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 20, 09:32 CEST
Investigating - We are currently investigating this issue.
Apr 20, 09:22 CEST
Resolved - This incident has been resolved.
Apr 20, 11:05 CEST
Monitoring - A fix has been implemented. Reloading the panel (https://panel.sendcloud.sc) should redirect you to the main view.
Apr 20, 09:29 CEST
Identified - We found out that some users are not able to login and get into the onboarding wizard again.
We expect to fix it within 30 min.
Apr 20, 08:29 CEST
Completed - The scheduled maintenance has been completed.
Apr 20, 06:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:30 CEST
Scheduled - The panel will get a new design to optimize your experience.
During the deployment you may shortly face the maintenance mode page.
Also all sessions will be logged out during the deployment.

Feel free to contact us through chat or the contact form whenever you have questions about the changes that you see in the platform.
Apr 19, 10:10 CEST
Apr 19, 2017
Resolved - This incident has been resolved.
Apr 19, 09:50 CEST
Monitoring - We see that the majority of shipments is getting status updates again. We keep monitoring the situation until we are sure that it works well again.
Apr 11, 10:51 CEST
Identified - We are not receiving up to date status updates from DPD. We have notified DPD and hope that this issue will be resolved within 24 hours. It is expected that the shipment statuses will be updated to the most recent status once they become available again.

If you want to clean up your "ready to send" view you may consider to use the "forcefully deliver" action to move the shipments to delivered.
Apr 10, 16:27 CEST
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.