Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.98 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
99.98 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Carriers Degraded Performance
90 days ago
98.76 % uptime
Today
Bpost Operational
90 days ago
99.94 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
DHL Parcel (Benelux) Operational
90 days ago
100.0 % uptime
Today
DHL (Germany) Operational
90 days ago
99.63 % uptime
Today
DPD Operational
90 days ago
97.52 % uptime
Today
Österreichische Post Operational
90 days ago
99.94 % uptime
Today
PostNL Operational
90 days ago
99.31 % uptime
Today
Red je Pakketje Operational
90 days ago
100.0 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
97.3 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
99.71 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
99.08 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Hermes UK Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
70.0 % uptime
Today
Royal Mail Operational
90 days ago
99.66 % uptime
Today
Integrations Operational
90 days ago
99.98 % uptime
Today
Amazon Operational
90 days ago
99.81 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 17:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 17:38 CET
Update - We are continuing to investigate this issue.
Jan 19, 15:21 CET
Update - Panel and service points seem to respond again, we are still investigating the cause. The panel might respond slower then you are used to.
Jan 19, 14:35 CET
Investigating - We are currently investigating the issue
Jan 19, 14:23 CET
Resolved - The implemented fix has resolved the issue
Jan 19, 14:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 10:56 CET
Investigating - We are currently investigating issues with importing orders from Amazon into Sendcloud.
Jan 19, 10:14 CET
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 16:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 13:40 CET
Identified - We are experiencing problems with the tracking page availability. We are working on a fix before that will be deployed before 15:00.
Jan 14, 12:50 CET
Jan 13, 2021

No incidents reported.