Sendcloud Status

Update - We are continuing to investigate this issue.
May 22, 13:00 CEST

Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET

Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Uptime over the past 90 days. View historical uptime.

Sendcloud Operational

90 days ago

99.99 % uptime

Today

Sendcloud Panel Operational

90 days ago

99.98 % uptime

Today

Sendcloud website Operational

90 days ago

100.0 % uptime

Today

Sendcloud Email Services Operational

90 days ago

100.0 % uptime

Today

Sendcloud Service points Operational

90 days ago

99.98 % uptime

Today

AWS ec2-eu-central-1 Operational

AWS elb-eu-central-1 Operational

AWS rds-eu-central-1 Operational

AWS s3-eu-central-1 Operational

Tracking page Operational

90 days ago

100.0 % uptime

Today

Carriers Degraded Performance

90 days ago

98.76 % uptime

Today

Bpost Operational

90 days ago

99.94 % uptime

Today

Colissimo Operational

90 days ago

100.0 % uptime

Today

DHL Parcel (Benelux) Operational

90 days ago

100.0 % uptime

Today

DHL (Germany) Operational

90 days ago

99.63 % uptime

Today

DPD Operational

90 days ago

97.52 % uptime

Today

Österreichische Post Operational

90 days ago

99.94 % uptime

Today

PostNL Operational

90 days ago

99.31 % uptime

Today

Red je Pakketje Operational

90 days ago

100.0 % uptime

Today

UPS Degraded Performance

90 days ago

100.0 % uptime

Today

Van Straaten Post Operational

90 days ago

100.0 % uptime

Today

GLS Operational

90 days ago

100.0 % uptime

Today

Sandd Operational

90 days ago

100.0 % uptime

Today

Deutsche Post Operational

90 days ago

100.0 % uptime

Today

Mondial Relay Operational

90 days ago

100.0 % uptime

Today

DPD AT Operational

90 days ago

100.0 % uptime

Today

Chronopost Degraded Performance

90 days ago

100.0 % uptime

Today

Colis Privé Operational

90 days ago

100.0 % uptime

Today

Correos Operational

90 days ago

97.3 % uptime

Today

DHL Express Operational

90 days ago

100.0 % uptime

Today

Lettre Suivie Operational

90 days ago

100.0 % uptime

Today

Correos Express Operational

90 days ago

99.71 % uptime

Today

Poste Italiane Operational

90 days ago

100.0 % uptime

Today

SEUR Operational

90 days ago

100.0 % uptime

Today

GLS Italy Operational

90 days ago

100.0 % uptime

Today

MRW Operational

90 days ago

99.08 % uptime

Today

BRT Operational

90 days ago

100.0 % uptime

Today

Hermes UK Operational

90 days ago

100.0 % uptime

Today

DPD UK Operational

90 days ago

70.0 % uptime

Today

Royal Mail Operational

90 days ago

99.66 % uptime

Today

Integrations Operational

90 days ago

99.98 % uptime

Today

Amazon Operational

90 days ago

99.81 % uptime

Today

Bol.com Operational

90 days ago

100.0 % uptime

Today

CCVshop Operational

90 days ago

100.0 % uptime

Today

Ebay Operational

90 days ago

100.0 % uptime

Today

Lightspeed eCommerce Operational

90 days ago

100.0 % uptime

Today

Prestashop Operational

90 days ago

100.0 % uptime

Today

Magento V1 Operational

90 days ago

100.0 % uptime

Today

Magento V2 Operational

90 days ago

100.0 % uptime

Today

MijnWebWinkel Operational

90 days ago

100.0 % uptime

Today

SendCloud API Operational

90 days ago

100.0 % uptime

Today

Shopify Operational

90 days ago

100.0 % uptime

Today

Shopware Operational

90 days ago

100.0 % uptime

Today

WooCommerce Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

Sendcloud panel is not responding:

Resolved - This incident has been resolved.
Jan 19, 17:40 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 17:38 CET

Update - We are continuing to investigate this issue.
Jan 19, 15:21 CET

Update - Panel and service points seem to respond again, we are still investigating the cause. The panel might respond slower then you are used to.
Jan 19, 14:35 CET

Investigating - We are currently investigating the issue
Jan 19, 14:23 CET

Amazon order import issues

Resolved - The implemented fix has resolved the issue
Jan 19, 14:12 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 10:56 CET

Investigating - We are currently investigating issues with importing orders from Amazon into Sendcloud.
Jan 19, 10:14 CET

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

Availability of tracking page is limited

Resolved - This incident has been resolved.
Jan 14, 16:15 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 13:40 CET

Identified - We are experiencing problems with the tracking page availability. We are working on a fix before that will be deployed before 15:00.
Jan 14, 12:50 CET

Jan 13, 2021

No incidents reported.

Subscribe to Incident

About This Site

Related