Update - Seguimos investigando este incidente con el transportista para encontrar una solución. Gracias por su paciencia mientras trabajamos para resolver este problema.
Apr 16, 2024 - 15:36 CEST
Update - Seguimos investigando esta incidencia con el transportista para poder preparar una resolución definitiva. Gracias por su paciencia mientras trabajamos para resolver este problema.
Apr 15, 2024 - 16:55 CEST
Update - Seguimos investigando esta incidencia con el transportista para poder preparar una resolución definitiva.
Apr 12, 2024 - 11:04 CEST
Update - Seguimos trabajando con el transportista para solucionar este problema. Gracias por su paciencia mientras trabajamos para resolver este problema.

We are continuing to work with the carrier to implement a fix for this issue. Thank you for your patience as we work to resolve this issue.

Apr 08, 2024 - 17:00 CEST
Identified - El problema fue identificado y se está aplicando una solución.
Apr 05, 2024 - 15:28 CEST

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.94 % uptime
Today
Sendcloud website Operational
90 days ago
99.99 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Carriers Degraded Performance
90 days ago
99.97 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
99.97 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.72 % uptime
Today
Correos Operational
90 days ago
99.96 % uptime
Today
Correos Express Operational
90 days ago
99.95 % uptime
Today
CTT Express Operational
90 days ago
100.0 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL DE Operational
90 days ago
100.0 % uptime
Today
DHL UK Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.93 % uptime
Today
DPD AT ? Operational
90 days ago
100.0 % uptime
Today
DPD FR Operational
90 days ago
99.95 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Fietskoeriers ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.96 % uptime
Today
GLS DE Operational
90 days ago
99.63 % uptime
Today
GLS ES Operational
90 days ago
100.0 % uptime
Today
GLS IT Operational
90 days ago
99.96 % uptime
Today
Hermes AT Operational
90 days ago
100.0 % uptime
Today
Homerr Operational
90 days ago
100.0 % uptime
Today
Hurby Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Degraded Performance
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
99.97 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.98 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.9 % uptime
Today
StoreShippers Operational
90 days ago
100.0 % uptime
Today
TNT IT Operational
90 days ago
99.97 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
99.76 % uptime
Today
DPD DE Operational
90 days ago
99.99 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
99.98 % uptime
Today
Hermes DE Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
99.15 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
99.84 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
99.93 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.93 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.93 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
FR Operational
ES Operational
IT Operational
NL Operational
BE Operational
DE Operational
AT Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly recurring maintenance for the service : Retoure International.

Note: this maintenance is performed every fourth Tuesday of the month.

From 2024-04-23 06:00 CEST To 2024-04-23 07:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) Returns Returns international (cig.dhl.de)

Posted on Apr 16, 2024 - 11:51 CEST
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 17:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 14:10 CEST
Investigating - We are currently investigating this issue.
Apr 18, 14:09 CEST
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 CEST
Scheduled - International return - Maintenance

From 2024-04-18 05:00 CEST To 2024-04-18 06:00 CEST

Affected services: IT Service Post Paket Germany status:

Parcel Germany (DHL) Returns international (api-eu.dhl.com) Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service.

Apr 11, 09:11 CEST
Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 18:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 16:21 CEST
Investigating - This issue is currently under investigation.
Dit probleem wordt momenteel onderzocht.

Apr 17, 15:55 CEST
Apr 16, 2024
Resolved - This issue has been resolved.
Apr 16, 17:30 CEST
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 16, 17:23 CEST
Identified - This issue has been identified and a fix is being implemented.
Apr 16, 17:18 CEST
Investigating - We are currently investigating this issue.
Apr 16, 17:06 CEST
Apr 15, 2024
Resolved - Das Problem wurde behoben.
Apr 15, 20:06 CEST
Investigating - Wir haben Berichte über Verzögerungen bei der Aktualisierung des Sendungsverfolgungsstatus für DPD AT-Sendungen erhalten. Derzeit untersuchen wir das Problem und werden weitere Informationen bereitstellen, sobald diese verfügbar sind.

We received reports there are delayed tracking status updates with DPD AT shipments. We are currently investigating the issue.

Apr 15, 17:28 CEST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 14:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 14:07 CEST
Identified - We are experiencing loading issues and parcel announcement issues on the Sendcloud Panel. The issue has been identified and a fix is being implemented.
Apr 11, 13:55 CEST
Completed - The scheduled maintenance has been completed.
Apr 11, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 CEST
Scheduled - Parcel Germany (DHL) Shipment tracking API Shipment tracking API (cig.dhl.de) Shipment tracking API (nolp.dhl.de)

Planned maintenance work with impairment of the service.

Apr 10, 09:46 CEST
Apr 10, 2024
Resolved - This issue has been resolved.
Apr 10, 09:13 CEST
Monitoring - The issue has been resolved by the carrier. We are now monitoring the results.
Apr 9, 20:08 CEST
Identified - The issue has been identified to be on the carrier's side, and they are working on the resolution of the issue. We will provide updates as soon as possible.
Apr 9, 16:47 CEST
Investigating - We are currently investigating the issue with the carrier.
Apr 9, 15:16 CEST
Apr 9, 2024
Resolved - This incident has been resolved.
Apr 9, 11:55 CEST
Update - We are continuing to monitor the implemented fix for this issue.
Apr 8, 17:18 CEST
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 8, 12:04 CEST
Identified - We are currently experiencing issues loading and uploading images. The root cause has been identified and a fix is being implemented.
Apr 8, 09:31 CEST
Apr 8, 2024
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024