Identified - Correos is experiencing issues with the status of shipments. This may result in tracking statuses not being updated. Also tracking dates and times might be incorrect.
We are in close contact with Correos and they are working on a fix.
Jul 3, 09:07 CEST
Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.95 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.83 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Carriers Degraded Performance
90 days ago
95.26 % uptime
Today
Bpost Operational
90 days ago
99.96 % uptime
Today
Colissimo Operational
90 days ago
97.85 % uptime
Today
DHL Parcel (Benelux) Degraded Performance
90 days ago
100.0 % uptime
Today
DHL (Germany) Operational
90 days ago
99.49 % uptime
Today
DPD Operational
90 days ago
77.18 % uptime
Today
Österreichische Post Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.93 % uptime
Today
Red je Pakketje Operational
90 days ago
100.0 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.14 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
90.11 % uptime
Today
Mondial Relay Operational
90 days ago
54.88 % uptime
Today
DPD AT ? Operational
90 days ago
98.28 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Degraded Performance
90 days ago
62.48 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
98.75 % uptime
Today
Poste Italiane Operational
90 days ago
99.74 % uptime
Today
SEUR Operational
90 days ago
98.97 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020
Resolved - This incident has been resolved.
Jul 9, 10:08 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 10:03 CEST
Investigating - We are currently investigating this issue.
Jul 9, 10:01 CEST
Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - This issue has been resolved
Jul 7, 13:06 CEST
Identified - We identified the issue, we are collaborating with DPD to fix the issue.
Jun 19, 09:33 CEST
Investigating - We are currently investigating this issue
Jun 18, 15:18 CEST
Resolved - This incident has been resolved
Jul 7, 13:02 CEST
Investigating - We are currently investigating this issue
Jul 7, 11:35 CEST
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

Unresolved incident: Correos tracking status discrepancies.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Resolved - This incident has been resolved.
Jul 1, 13:02 CEST
Update - We are continuing to investigate this issue.
Jul 1, 09:59 CEST
Investigating - we are currently investigating this issue
Jun 22, 12:27 CEST
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:01 CEST
Scheduled - We have received a message from DHL Germany regarding scheduled maintenance:

From 10 pm on June 27th until approx. 7 am on June 28th maintenance work needs to be done on the DHL Business Customer Portal.
The portal and also the API Returns will not be available for about four hours during this period, incoming requests will not be processed. Thank you for your understanding.
Jun 22, 16:41 CEST
Completed - The scheduled maintenance has been completed.
Jun 28, 06:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:01 CEST
Scheduled - We will be undergoing scheduled database maintenance during this time.
Jun 26, 09:01 CEST
Jun 27, 2020
Jun 26, 2020

No incidents reported.